Frequently Asked Questions
About our popular Backup E-mail tool.
You've got questions? Don't worry - we have answers! This section attempts to answer all your frequently asked questions.
And if you don't find what you're looking for, simply click HERE
to contact us and ask our support technicians direct.
Remember, we're here to help. Make sure you take advantage! |
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 How does Backup E-mail work?
Backup E-mail works by recording every little detail about your e-mail client, and the settings you decide to keep, and saving it all in one useful file. When you decide to restore your archive, Backup E-mail analyzes this data and safely puts all the e-mail messages and settings back into your e-mail client. It's all totally secure, totally safe, and totally EASY! |
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Which e-mail clients does it support?
Backup E-mail fully supports ALL recent versions of
Microsoft Outlook and Microsoft Outlook Express. That
includes Outlook 2000, 2002, 2003, 2007, and 2010, and
Outlook Express 5.0, 5.5 and 6.0. It also fully
supports ALL versions of Windows Mail and Windows Live
Mail. |
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Why should I purchase?
Studies have shown that 100% of hard drives fail -
and that the majority of computer users suffer one
serious computer crash every two years. When it
happens to you, all of your e-mail is lost. FOREVER!
Wave goodbye to years of correspondence and critical
information! But if you have
Backup-Email installed, you'll NEVER worry about
losing anything when your machine crashes. To purchase the full version for
$24.95,
click HERE. |
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Can I backup one PC and restore to another?
Absolutely. Just install Backup E-mail on both machines. Backup from the first PC, transfer the backup file, then restore on the second PC. It's simple! |
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Can I backup from Outlook and restore to Express?
You cannot backup from one e-mail client and restore to another. For example, you cannot backup your e-mail from Outlook and restore to Outlook Express. You can only backup and restore to the same e-mail client. However you can restore from one version of Windows to another, without a problem! |
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Can I backup Outlook 5 and restore to Outlook 6?
This often works, however isn't officially supported. E-mail clients often change their settings between major versions, so we advise you always restore to the same major version of your e-mail client (THEN upgrade if you wish!). |
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Can I order Backup E-mail on CD-ROM?
Absolutely yes! This costs an extra $15, including FREE international shipping. Click HERE to learn more. |
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Questions?
If you're experiencing difficulties with our program or site, simply contact us via our dedicated support site, www.myhelphub.com. We guarantee to answer all of your questions quickly and efficiently, with technicians regularly available for live online chat. |
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